Customer Service


What is customer service and what do we mean by good customer service? No doubt, when it comes to customer service, there are variations on a theme. Equally, there are variations between what we think “good customer service” is and what good customer service should be.  This blog post looks at this, together with some [...]

Customer Service2019-03-18T16:57:14+00:00

Take care of your employees


“Take care of your employees and they will take care of your business. It’s as simple as that.” Richard Branson In this modern, fast-paced culture we work in, we are expected to do more with less.  Often, this is at odds with valuing and nurturing our employees.  Furthermore, digital transformation, including the influx of [...]

Take care of your employees2019-03-18T16:55:10+00:00

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Phone: 020 7536 3876